Managed Website Services

For serious site owners and businesses.

Hands-on Support. No long term contracts.

Basic
$50/30days
(as low as $5/task)
Unlimited Support Tickets
Support Time 8x5
up to 10 Tasks
1 Active Task
2 Plugin Install
Advanced
$90/60days
(as low as $4.5/task)
Unlimited Support Tickets
Support Time 8x5
up to 20 Tasks
2 Active Tasks
4 Plugin Install
Business
$120/90days
(as low as $4/task)
Unlimited Support Tickets
Support Time 24x7
up to 30 Tasks
4 Active Tasks
8 Plugin Install
Compare all features
Supported Scripts BASIC ADVANCED BUSINESS
Wordpress coming soon coming soon coming soon
SocialEngine v4
Phpfox v4
Site ManagementBASICADVANCEDBUSINESS
Number of sites/apps 1 1 1
Unlimited Support Tickets
Script Installation 1 1 1
Troubleshooting
Site Settings Configuration
Professional Upgrade Service 1 2 3
Development site setup 1 1 1
Plugin Installation 2 4 8
Theme Installation 1 1 2
Support BASIC ADVANCED BUSINESS
Support Time 8x5 8x5 24x7
Initial Response Time within 24hrs within 24hrs within 24hrs
Number of Tasks Up to 10 Up to 20 Up to 30
Concurrent Active Tasks 1 2 4
 

Frequently Asked Questions

Q. Is there a contract or can I cancel any time?

There is no long term contract. Each plan is a set number of days that you purchase when you need it. We do not have auto-renewals at this time.

Q. Do you have a refund policy?

Yes. Please see our refund policy for our terms regarding refunds.

Q. What is Installation Service?

This is for installing the script to your server per the script terms.

Q. What is included in a development site?

Our technicians will install a fresh installation that complies with the script license. This does not include cloning your live site.

Q. Do upgrades include upgrading third party themes/products and/or applying customizations back?

No we don't include this in our upgrade service.

Q. How long does it take for a task to be completed?

We try to complete quick tasks within 24 hours depending on our queue. For more complex tasks, it may take longer.

Q. What is your Upgrade Service?

For plans that offer free Upgrade Service, upgrades are only within same version (v3.x to v3.x or v4.x to v4.x for example), and require that your server supports current requirements. Legacy upgrades (old versions of the script, EOL versions, etc) are not included.